Key Skills

Excellent communication skills
Ability to build strong client relationships globally
Client training in claims management
Understanding and appreciation of financial accounting
Interpretation and application of policy terms and conditions
High competency and understanding of ECF 1, ECF 2
Full understanding of CTP, SCAP, CLA and Lloyd’s Minimum Standards
Software skills, including Excel pivot tabling and Power-Point
Assessing the liability of clients to third parties
Recommending appropriate claims handling to Underwriters
Creating reserve strategies
Ensuring accurate IBNR allocations
Arranging claims funds to assist in the handling of attritional and catastrophe losses
Delegated Authority and TPA Agreements
Providing assistance in Underwriters’ outward reinsurance protections
Preparing discussion points for commercial decisions to be taken
Debating the merits of pursuing recoveries when appropriate
Bordereaux creation and presentation to Underwriters
Recommending appointment of Surveyors, Lawyers and experts as required